Your Privacy Matters at 3333d — We Keep It Safe

3333d operates as Bangladesh's premier online betting and casino platform. In the course of providing its services — including cricket betting, live casino games through the 3333d Casino section, premium slots, Astar Live, and Ludo Quick — 3333d necessarily collects and processes certain categories of personal information about its registered users.

3333d is committed to handling all personal data with the highest standards of care, transparency, and security. This Privacy Policy is designed to give every player in Bangladesh a clear and complete understanding of what data 3333d collects, why it collects it, how it uses it, who it may share it with, and how long it retains it.

This Privacy Policy should be read in conjunction with the 3333d Terms & Conditions and the Responsible Gaming policy, both of which form part of the overall agreement between 3333d and each registered player. Where any conflict exists between this Privacy Policy and the Terms & Conditions on a matter relating to personal data, this Privacy Policy shall take precedence.

3333d collects personal data across several categories depending on how you interact with the platform. The table below sets out the main categories of data collected and the context in which each category is gathered:

3333d collects personal data through the following primary channels:

• Direct Collection: Data you provide directly when completing the registration form, submitting KYC verification documents, making a deposit or withdrawal, completing a responsible gaming self-assessment, or contacting the support team.
• Automated Technical Collection: Data collected automatically when you access the 3333d platform, including your IP address, device identifiers, browser fingerprint, and session activity logs. This data is collected via server logs, cookies, and similar tracking technologies.
• Payment Processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a bank transfer, the relevant payment provider shares transaction confirmation data with 3333d for the purpose of crediting or debiting your account. 3333d does not receive or store full payment credentials from these providers.
• Identity Verification Partners: Where 3333d uses a third-party identity verification service to confirm the authenticity of documents submitted during KYC, that provider may share the result of the verification check (pass / fail / refer) along with the verified data fields. Raw document images are handled by the verification partner under their own privacy standards.
• Fraud Prevention Services: 3333d may receive data from third-party fraud prevention databases to check whether an account or transaction presents a known risk pattern. This data is used solely for security and fraud prevention purposes.

3333d uses the personal data it collects for the following purposes. Each purpose is matched to the category of data it relies on:

• Account Creation & Management: Identity data and contact data are used to create and maintain your 3333d account, verify your identity and age, and communicate essential account-related information to you.
• Payment Processing: Financial data is used exclusively to process deposit and withdrawal transactions, to conduct anti-money laundering checks, and to comply with fraud prevention obligations. Payment data is handled through secure, encrypted third-party payment gateways.
• Platform Delivery & Personalisation: Account data and usage data are used to deliver the betting and gaming services you request, to display your account balance and history, to personalise your experience (e.g., displaying your most-played games after 3333d Login), and to maintain session continuity.
• Security & Fraud Prevention: Technical data and financial data are used to detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as defined in the Terms & Conditions.
• Regulatory Compliance: Identity data and transaction data are retained and may be disclosed to relevant authorities where 3333d is required to do so by applicable law, court order, or regulatory obligation.
• Customer Support: Communication data is used to respond to your support enquiries, resolve disputes, and improve the quality of the 3333d support service.
• Marketing Communications: Contact data and marketing preferences are used to send you promotional offers, bonus notifications, BPL cricket season specials, casino launch announcements, and other marketing material — but only where you have given explicit consent. You may withdraw this consent at any time.
• Platform Improvement: Anonymised usage data and technical data are used in aggregate to understand how players interact with the 3333d platform, identify areas for improvement, and optimise the user experience across all devices used by Bangladesh players.
• Responsible Gaming: Account data and usage data are used to monitor betting patterns and identify indicators of problem gambling, in line with 3333d's commitment to player welfare and responsible gaming. Where concerning patterns are detected, 3333d may reach out proactively to offer responsible gaming support tools.

3333d processes personal data only where there is a lawful basis for doing so. The applicable legal bases for 3333d's data processing activities are as follows:

• Contractual Necessity: Processing necessary to perform the contract between 3333d and the registered player — including account creation, payment processing, bet settlement, and the delivery of all platform services.
• Legal Obligation: Processing necessary for 3333d to comply with applicable legal obligations, including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and fraud prevention obligations.
• Legitimate Interests: Processing carried out on the basis of 3333d's legitimate business interests, where those interests are not overridden by the fundamental rights and privacy interests of the player. This includes fraud detection, platform security, responsible gaming monitoring, and platform improvement analytics.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent. This applies primarily to marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

3333d does not sell, rent, or trade personal data to unaffiliated third parties for their own commercial purposes. Personal data may be shared with the following categories of trusted third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and any other payment processor used to facilitate deposits and withdrawals. These providers receive only the data necessary to process your specific transaction.
• Identity Verification Partners: Third-party KYC and age verification providers used to confirm the identity and age of registered players. These providers act as data processors under contract with 3333d and may not use the data for any independent purpose.
• Fraud Prevention & Security Services: Specialist providers that help 3333d detect and prevent fraud, money laundering, and other prohibited activities on the platform.
• Game Content Providers: Where game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi provide games hosted within the 3333d platform, limited technical session data (such as a session token or anonymised player ID) may be passed to the game server for the purpose of delivering the game. No personal identity data is shared with game providers beyond what is technically required.
• Analytics Providers: Anonymised, aggregated usage data may be shared with analytics service providers to help 3333d understand platform performance. No personally identifiable information is shared with analytics providers.
• Law Enforcement & Regulatory Bodies: Where 3333d is legally compelled to disclose data — for example, in response to a court order, law enforcement request, or regulatory investigation — it will comply with such obligations and, where legally permitted, will notify the affected player.

3333d uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the platform. Cookies are small text files placed on your device when you access the 3333d website. The following categories of cookies are used on the platform:

• Strictly Necessary Cookies: These cookies are essential for the 3333d platform to function. They maintain your 3333d Login session, keep your account authenticated between pages, and enable core security features. These cookies cannot be disabled without breaking platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred language setting, display preferences, and last-viewed game sections — to provide a more personalised experience each time you use 3333d.
• Analytics Cookies: Used anonymously and in aggregate to understand how players navigate the 3333d platform: which pages are most visited, where users drop off, and how betting and gaming journeys flow. This data informs platform improvements. No individual player is identified through analytics data.
• Security Cookies: Used to detect and prevent fraudulent access, bot activity, and unauthorised account access attempts. These cookies form an integral part of 3333d's security architecture.

You can control non-essential cookies through your browser settings. Note that disabling certain categories of cookies may affect the functionality of the 3333d platform. For full information on managing cookies in your specific browser, refer to your browser's help documentation.

3333d retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods applied by 3333d are as follows:

• Active Account Data: Retained for the full duration of your active relationship with 3333d, from the date of registration until the date of account closure.
• Post-Closure Data: Following account closure, certain categories of data — including identity verification records, transaction history, and KYC documentation — are retained for a minimum period of five (5) years in line with anti-money laundering record-keeping obligations.
• Communication Records: Support tickets, live chat transcripts, and email correspondence are retained for a period of three (3) years from the date of the communication, for dispute resolution and quality assurance purposes.
• Technical & Usage Logs: Server access logs and session data are retained for a maximum of thirteen (13) months before being anonymised or deleted.
• Marketing Data: Where you have consented to marketing communications, your contact details and preference data are retained until you withdraw consent or request deletion.

When data is no longer required and the applicable retention period has elapsed, 3333d securely deletes or anonymises it in accordance with its internal data destruction procedures.

3333d takes data security extremely seriously and has implemented a comprehensive suite of technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• 256-bit SSL Encryption: All data transmitted between your browser and the 3333d platform is encrypted using Transport Layer Security (TLS) with 256-bit keys — the same encryption standard used by major global banks and financial institutions.
• Encrypted Data Storage: Sensitive data stored in 3333d's databases — including passwords (stored as salted hashes) and financial identifiers — is encrypted at rest. Plain-text passwords are never stored on any 3333d system.
• Access Controls: Access to personal data within the 3333d organisation is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational reason may access player data, and all such access is logged and auditable.
• Payment Security: 3333d does not store full payment credentials (e.g., bKash PINs, full bank account numbers) on its own servers. Payment transactions are processed through encrypted third-party payment gateways, which are responsible for the security of payment data at the point of transaction.
• Intrusion Detection: 3333d operates automated security monitoring systems that continuously scan for suspicious access patterns, potential breaches, and emerging threats.
• Regular Security Reviews: 3333d conducts periodic internal security reviews and, where appropriate, engages independent specialists to conduct external security assessments of the platform's infrastructure and data handling practices.

Every registered player on the 3333d platform has the following rights in respect of their personal data. To exercise any of these rights, contact the 3333d support team at [email protected] with the subject line "Data Rights Request":

• Right of Access: You have the right to request a copy of all personal data that 3333d holds about you. 3333d will respond to verified access requests within 30 days of receipt.
• Right to Rectification: If any personal data held by 3333d about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For account-level data such as name, date of birth, or contact details, updated verification documents may be required.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and there is no other legal basis for processing), or where the data has been processed unlawfully. Note that 3333d is entitled to retain data where it has a legal obligation to do so (e.g., AML record-keeping requirements).
• Right to Restriction: You have the right to request that 3333d restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being reviewed, or where you have objected to processing and 3333d is assessing whether its legitimate interests override your rights.
• Right to Object: You have the right to object to the processing of your personal data where 3333d relies on legitimate interests as the legal basis for that processing. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.

The 3333d platform is strictly intended for adults aged 21 years and above. 3333d does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the 3333d registration and KYC process, and accounts where the registered holder is found to be under 21 years of age are immediately suspended and all associated funds are handled in accordance with the Terms & Conditions.

If 3333d becomes aware that it has inadvertently collected personal data from a person under the age of 21 — whether through a fraudulent registration or any other means — it will take immediate steps to delete that data from its systems. If you have reason to believe that a minor has registered on the 3333d platform or that personal data belonging to a minor is being held by 3333d, please contact [email protected] immediately so the matter can be investigated and resolved without delay.

The 3333d platform may contain references to third-party services — such as game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) and payment providers (bKash, Nagad, Rocket) — that operate under their own independent privacy policies. 3333d's Privacy Policy applies solely to data collected and processed by 3333d through its own platform and operations.

3333d has no control over and accepts no responsibility for the privacy practices of any third-party services whose platforms or interfaces you may access in connection with your use of 3333d. Players are strongly encouraged to review the privacy policies of any third-party services they interact with, particularly payment providers, before submitting personal or financial data to those services.

Where 3333d embeds third-party game content directly within its platform interface (for example, via iFrame or API-delivered game engines), data transmitted directly between your device and the game provider's servers is governed by the game provider's own privacy policy and data processing terms. 3333d implements technical measures to minimise the personal data shared with game providers to the minimum necessary for game delivery.

3333d reserves the right to update, revise, or replace this Privacy Policy at any time. Updates may be made to reflect changes in applicable law, regulatory requirements, platform features, data processing practices, or third-party relationships. The revised Privacy Policy will always be published at https://3333d.io/privacy-policy with an updated effective date clearly indicated at the top of the document.

For material changes — those that significantly affect your rights, the categories of data collected, or the purposes for which your data is used — 3333d will provide advance notice via the email address registered to your account at least 14 days before the revised policy takes effect. For minor or administrative changes that do not materially affect your rights, the revised policy will take effect upon publication.

Your continued use of the 3333d platform following publication of a revised Privacy Policy constitutes your acknowledgement and acceptance of the updated terms. If you do not accept a revised Privacy Policy, you must cease using the platform and request account closure by contacting [email protected] before the revised policy takes effect.

If you have any questions, concerns, or complaints about this Privacy Policy, about the way 3333d handles your personal data, or if you wish to exercise any of your data rights as described in Section 10, please contact the 3333d Privacy & Data team using the details below. All privacy-related enquiries are handled with strict confidentiality and are treated as a high-priority matter within the 3333d support framework.